Cookie Policy

What are cookies and why do we use them

Cookies are small text strings that the sites visited by the user send to their terminal (usually the browser), where they are stored and then retransmitted to the same sites on the user's subsequent visit. We use these technologies for multiple practical and operational purposes: to ensure the correct technical functioning of the platform, to remember language preferences, to protect game session data, and to collect anonymized statistical information on the use of our digital environment. The use of cookies allows us to provide a smooth, personalized, and, above all, secure service for all participants.

Cookie categories used on the platform

To offer maximum clarity, we have classified the cookies we may install on your device into distinct categories, each with a specific purpose for our service ecosystem.

Strictly necessary cookies

These tools are essential for the intrinsic functioning of the platform and cannot be deactivated in our systems. They are set exclusively in response to actions taken by the user that constitute a request for services, such as setting privacy preferences, logging into the restricted area, or filling out transaction forms. Without these cookies, we would not be able to provide basic functionalities securely. They do not store any personally identifiable information for profiling purposes.

Performance and analytics cookies

These identifiers allow us to count visits and traffic sources, so we can measure and improve the performance of our infrastructure. They help us know which areas are most and least popular and see how visitors move within the interface. All information collected by these cookies is aggregated and, consequently, anonymous. If you do not authorize these cookies, we will not know when a user has visited our service and will not be able to monitor performance to ensure an optimal experience.

Functionality cookies

This category allows the service to provide advanced functionalities and a higher degree of personalization. They may be set by CasinoYes or by third-party providers whose services have been added to our pages. The main purpose is to remember choices made by the user in the past, such as preferred layout or selected language. Failure to consent to these tools may result in suboptimal functioning of some of these services.

Profiling and advertising cookies

If used, these cookies are configured to build a profile of the user's interests and show them relevant communications on other platforms. They do not directly store personal information but are based on the unique identification of the browser and internet device. CasinoYes adopts an extremely measured approach: the use of these technologies only occurs after obtaining explicit consent, and is exclusively aimed at keeping users informed about initiatives relevant to our ecosystem, limiting exposure to unwanted communications.

Consent management

Upon first access to our platform, the user is greeted by an informative banner that requests explicit action for preference management. Through this tool, it is possible to accept the installation of all categories, reject it (keeping only strictly necessary tools active), or granularly customize choices. CasinoYes strictly respects the user's decisions, who can revoke or modify consent at any time through the dedicated section located in the footer of the service.

How to manage cookies in browsers

In addition to the tools provided directly by us, the user maintains full control through their browser settings. It is possible to configure the browser to block or receive alerts about the presence of cookies. Procedures differ depending on the tool used (e.g., Chrome, Firefox, Safari, or Edge). Generally, these options can be found in the privacy or security preferences section of the browser's main menu. It is important to note that general deactivation may seriously compromise the usability of numerous features of our service.

Third-party cookies

While using the platform, you may notice tracking tools not directly belonging to CasinoYes. This occurs because we may include elements or modules provided by external companies, such as providers of advanced security services, network data analysis, or interactive tool processors. These third parties may in turn set cookies while you browse our service. While we apply strict criteria in choosing our business partners, we emphasize that these third parties act as independent data controllers, and the use of their cookies is governed by their respective privacy policies.

Updates to this policy

The technological and regulatory landscape is constantly evolving. Therefore, we reserve the right to update, modify, or supplement this Policy based on new operational needs or legal requirements provided by the jurisdiction in Italy. Should the changes be substantial or directly impact user rights, CasinoYes will endeavor to provide clear and timely communication before the changes become effective. We invite you to regularly consult this section to stay updated on our technological practices.

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